Frequently Asked Questions


What are the common symptoms of Coronavirus?

The most common symptoms of Coronavirus are:

  • Fever
  • Difficulty in breathing
  • Sore throat
  • Dry cough
  • Nasal congestion and running nose

These symptoms are usually mild and begin gradually. Some people do become infected but don’t develop any symptoms and don’t feel unwell. About 80% recover from the disease without needing special treatment. Around 16% of all Coronavirus patients become seriously ill and develop difficulty breathing.

I have symptoms of Coronavirus. What should I do?

Most Corona patients experience mild or very mild symptoms and recover easily at home. If you are experiencing mild symptoms like cough, cold, fever, please call the Delhi government’s Telemedicine Helpline 011-61193786 for medical advice.

However, if you are feeling breathless or have comorbidities such as diabetes, hypertension, cancer, kidney or liver issues, or are pregnant or are above 65 years of age, you may need immediate in-person medical attention.

As a precaution, it is advisable to follow Delhi government’s Home Isolation Guidelines. Click on this link to watch the instruction video and download the booklet with relevant guidelines: https://delhifightscorona.in/home-isolation/


I have tested positive for Coronavirus. What should I do?

If you have tested positive for Coronavirus, the most important thing to remember is – do not panic. You are not alone in this. The Delhi government’s team of doctors will reach out to you on phone or through a home visit within the next 24 hours.

However, if you have not yet been contacted, please call Delhi government’s Telemedicine Helpline on 011-61193786 to get medical advice and information on the next steps.

If you are experiencing mild symptoms like mild cough or mild fever, then your treatment can happen in the comfort of your home. Please find all information on Home Isolation by clicking on this link — https://delhifightscorona.in/home-isolation/

If your symptoms are serious and you are experiencing breathing issues, call for an ambulance immediately. Go to your nearest Covid hospital. The latest information on bed capacity is available on the Delhi Corona app, which may be downloaded by clicking on https://www.bit.do/DelhiCorona

This information is also available on: https://delhifightscorona.in/beds/

I need a hospital bed for Coronavirus treatment. What should I do?

Most Corona patients experience mild or very mild symptoms and recover easily at home. If you develop mild symptoms of Coronavirus, do not panic and rush to the hospital. You may need hospitalisation only if you experience breathlessness or have other comorbidities like diabetes, hypertension, cancer, kidney or liver issues, or are pregnant or are above 65 years of age.

Delhi government assures you that if you are in need of hospitalisation you will get treatment in a hospital as a matter of right. There are enough beds available in both government and private hospitals.

You can find this information on the Delhi Corona app, which may be downloaded by clicking on https://www.bit.do/DelhiCorona

This information is also available on: https://delhifightscorona.in/beds/


Delhi Corona App claims beds are available, but the hospital is denying admission. What should I do?

If a hospital is wrongfully denying admission to you despite the Delhi Corona App showing beds are available, call Delhi government’s 1031 helpline immediately.

It is important to note that hospitalisation protocol requires that patients be admitted for Corona only when the hospital deems it necessary. Remember, there is no treatment for most symptoms of Corona. In fact, the only symptom of the virus that may result in death is breathlessness due to low oxygen saturation. In such cases, the patient’s life can be saved by putting them on oxygen support. If a patient has co-morbidities, then those may require intensive care in a hospital. But if you have milder symptoms, then it is advisable to remain in home isolation.

What should you do if you think you have Corona?

If you or somebody from your family is sick, please do not panic. Several Corona Testing Centres (CTCs) have been established by the Delhi government. To avail the services of these testing centres, you only have to take care of two things – first check, then test.

If you observe symptoms of fever, cold, difficulty in breathing or came in contact with a foreign traveler or a Corona patient, check first. To check, please contact your local GP, Mohalla Clinic or call on 1031 and find information about your nearest Corona Testing Centre.

At the Corona Testing Center, trained staff will examine you according to your symptoms. After examination, the doctor will advise on whether you need a Corona test or not. Your sample will be immediately collected on the spot and you will get your report by next day. Patients who will test positive will be sent to our Corona hospitals.


Screening and Testing Centers

The Delhi government has established 21 CTCs, where trained medical staff will examine you for your symptoms. Based on the result of your examination, the doctor will advise you on whether you need a Corona test or not. Immediate samples will be collected and reports will be issued the next day.

Details of 21 CTCs —https://docs.google.com/spreadsheets/d/1s2dbxcmWvBkPaxm8wz4VOa2mZbJcoifwq2UEX1TffRU/edit?ts=5e9c9def#gid=0

The government has also approved private laboratories to conduct tests for Corona. You can get yourself tested at any private lab with a valid doctor’s prescription.


How can you protect yourself from infection?

Follow these simple steps to protect yourself from infection:

  • Wash your hands with soap for at least 20 seconds regularly. Alternatively, if soap is not available, then you can use a hand sanitizer.
  • Follow social distancing guidelines – always maintain at least 1 metre (3 feet) distance between yourself and others, especially if they are coughing or sneezing.
  • Avoid touching your eyes, nose and mouth.
  • Cover your mouth and nose with your elbow when you cough or sneeze.
  • Wear a face mask when stepping outside:
    • Face masks are now mandatory for people to wear when stepping outside.
    • No, it is not necessary to use N95 masks if you are not a healthcare worker. Cloth masks or homemade masks are also permitted.
    • Face masks are known to reduce the risk of contraction of the virus.

How do I get an e-Pass?

E-passes generated before 14th April and valid up to 14th April will be honoured up to 3rd May.

If you are an essential service provider, you can apply for an e-pass. Click this link — https://epass.jantasamvad.org/epass/relief/english/


Food and Ration Distribution

Food Distribution

CM Arvind Kejriwal has directed the government to ensure that no person in Delhi goes hungry. Delhi government is providing lunch and dinner every day to over 10 lakh people through night shelters and government schools in over 2500+ locations.

Lunch: 12-3 PM every day
Dinner: 6-9 PM every day

To find more information, including a map of all Hunger Relief Centres, click here: https://delhifightscorona.in/2020/04/05/hunger-relief-centres/

Ration Distribution

To find the nearest ration shop, click here: https://delhifightscorona.in/2020/04/05/ration-shops/

If you don’t have ration and want to apply for free ration, click here — https://ration.jantasamvad.org/ration/

Monetary Relief for the needy

Rs. 5000 for PSV Badge drivers

Drivers of auto-rickshaws, e-rickshaws, grameen sewas, fatfat sevas, maxicabs, school cabs, taxis who have a valid driving license and a valid Public Service Vehicle (PSV) Badge can apply for the Delhi government’s Rs 5000 relief scheme. Click here: http://pucc.delhi.gov.in/cvfa/

Advance pension for widows, senior citizens and the specially-abled

The Delhi government released pensions for a period of two months for 8 lakh beneficiaries in the third week of March and in the first week of April – https://epass.jantasamvad.org/epass/relief-details/P/english/

Rs. 5000 for registered construction workers

32,351 construction workers registered with the Labour Welfare Board have been given Rs 5000 each — https://epass.jantasamvad.org/epass/relief-details/C/english/


How can I help?

CM Arvind Kejriwal has appealed to all to contribute to the LG/CM Relief Fund to help strengthen the fight against Corona.

To donate online, click here — https://epayment.delhigovt.nic.in/lgcmrelief/Home.aspx

UPI: lgcmdelhifund@cnrb OR lgcmfund@sbi

Help those in need find food and shelter. Take responsibility for ensuring that all those who are needy in your neighbourhood. Guide them towards the closest food distribution centre or night shelters.

A clarion call to all NGOs and civil society organisations on behalf of the Delhi government to provide food relief to people affected by COVID-19 lockdown. Please sign up and collaborate — https://docs.google.com/forms/d/e/1FAIpQLSeZQ4GN71vaAzvERT0ijTlaGnKa6izpycuBWOe9c-hta9SS_w/viewform

Donate PPE kits for our brave healthcare workers. https://forms.gle/Vr9WiyyqyYU8kB6a8