Efforts of CM Arvind Kejriwal reduced the response time of CATS ambulance to 18 minutes; saved lives of many critical COVID patients


  • CM Arvind Kejriwal personally monitoring Delhi’s COVID situation; instructed to take serious patients to the hospital as soon as possible
  • Delhi govt has increased the no of CATS ambulance significantly, till May 15 Delhi had 160 CATS ambulance & by 10 August no increased to 594
  • On 15 May the response time of CATS ambulance was around 55 minutes which reduced to 18 minutes by August 10
  • By CM’s instruction, patients are being admitted within 10 minutes of reaching hospital by ambulance

New Delhi: Delhi Chief Minister Shri Arvind Kejriwal is monitoring every step of the battle against COVID-19 from the day one of the crisis. The Delhi Chief Minister took a significant decision to increase the number of Centralized Ambulance Trauma Services (CATS) ambulance in Delhi which has favoured the city and helped the Delhi government to save lives of thousands of serious patients. Shri Kejriwal instructed serious patients to be taken to the hospital as soon as possible. After continuous persuasion of the Delhi Chief Minister regarding the increase in the number of CATS ambulance, the number of CATS ambulances increased significantly in Delhi. Till May 15 Delhi had 160 CATS ambulance & by 10 August no increased to 594. This decision of Delhi Chief Minister Shri Kejriwal reduced helped in the reduction of the response time of the CATS ambulance. On 15 May the response time of CATS ambulance was around 55 minutes which reduced to 18 minutes by August 10. By CM’s instruction, patients are being admitted within 10 minutes of reaching hospital by ambulance.

In Delhi, the COVID-19 situation was in a tough position in June as the number of patients was increasing and the deaths of patients were also increasing. Delhi Chief Minister Shri Arvind Kejriwal took very serious cognisance of the situation and immediately started discussions with the top medical experts of the country to built an ambitious plan for Delhi to combat the COVID-19 pandemic. After several rounds of discussion, Shri Kejriwal directed the officials concerned to improve the response time of CATS ambulance as soon as possible. Simultaneously, he started monitoring the response time of the ambulance himself. After continuous persuasion and personal initiative of the Delhi Chief Minister, the number of CATS ambulance was increased. As of 15 May, there were 160 CATS ambulances, which was increased to 337 by June 1. Similarly, their number was increased to 569 by 30 June and to 594 by 10 August.

Delhi Chief Minister Shri Kejriwal also ensured that with the increase of the number of CATS ambulance there should be an increased capacity of receiving calls for the ambulance.

On May 15 there were 20 lines, which was increased to 25 by June 1 and then it became 30 by June 30. At present the Delhi government has the capacity of receiving calls in 30 systems. On May 15, the number of calls attended by the CATS ambulance services was 750, the fleet status was 160, the lines connected were 20, and the response time was 55 minutes. The number of calls refused was 222. On August 10, the number of calls attended by CATS was 945, the fleet status was 594, the lines connected were 30, the response time was 18 minutes, and no calls were refused in this month.

Delhi CM’s decision to increase the number of CATS ambulance has brought down the response time significantly in Delhi

There has been a three-fold increase in the number of ambulances in the national capital and the response time has come down by 37 minutes.
On May 15, the response time of CATS ambulance was recorded around 55 minutes, which came down to 42.58 minutes on June 1. Similarly, by June 30, the response time has come down to 34.25 minutes and till August 10, it has come down to about 18 minutes.